Privacy Policy

1.Information We Collect

We may collect the following categories of information:

Personal Identifiers:

Name, email address, phone number, mailing address, and date of birth.

Health Information:

Medical history, symptoms, treatment plans, prescription data, and patient-submitted images.

Technical Information:

IP address, device ID, and browsing behavior collected via the Platform managed by MSO.

Payment Information:

Financial data for processing fees, which is handled through secure channels and may be subject to ACH authorization.

2.How We Use Your Information

We use your information to:

Provide Clinical Services:

Facilitate asynchronous medical reviews and clinical assessments performed by our licensed Clinicians.

Administrative Support:

Allow our MSO to provide technology services, billing administration, and platform management.

Pharmacy Coordination:

Facilitate prescription fulfillment through our partner, GogoMeds, or a pharmacy of your choice.

Eligibility Screening:

Determine eligibility for specific digital therapeutics or treatments based on safety screening criteria.

3.How We Share Your Information

We share your information as follows:

With Our MSO:

We share data with National Provider Services LLC, our business associate, to perform all non-clinical administrative and technology functions.

With Partners:

Information is shared with OkayMSO LLC to coordinate your integrated care experience and pharmacy services.

Healthcare Coordination:

Between clinicians to facilitate diagnosis, treatment, and payment operations.

Legal Compliance:

When required by law or to comply with HIPAA-mandated reporting and security requirements.

4.Data Security and Storage

Location:

All Protected Health Information (PHI) is maintained and stored exclusively within the United States.

Encryption:

We utilize FIPS 140-2 compliant encryption for information assets both in transit and at rest.

Technical Safeguards:

We maintain administrative and technical safeguards including two-factor authentication and secure transmission protocols (SFTP).

5.HIPAA Compliance

Contracted Clinicians PC is a Covered Entity under HIPAA. National Provider Services LLC acts as our Business Associate and is contractually required to maintain the privacy and security of your PHI in accordance with federal law and our Business Associate Agreement.

6.Contact Us

If you have questions about this Privacy Policy or your medical records, please contact: